Solutions Administrator – Integrations

About the role

The Solutions Administrator – Integrations acts as the technical bridge between enterprise clients, sales, onboarding, engineering and third‑party partners. You will own the full technical lifecycle of complex integrations, from discovery and design through configuration, deployment, testing and troubleshooting.

Key responsibilities

• Lead technical discovery sessions to capture enterprise integration requirements.
• Design integration solutions using standard connectors, custom APIs or browser extensions.
• Configure, test and deploy API integrations, managing field mappings, data flows, cost codes and account structures.
• Conduct end‑to‑end testing of REST/SOAP payloads, webhooks, callbacks and workflows in sandbox environments.
• Troubleshoot authentication, synchronization and permission issues across APIs.
• Coordinate with third‑party partners to resolve technical issues and manage change orders.
• Create technical statements of work, workflow diagrams, acceptance criteria and testing procedures.
• Generate Jira tickets for engineering when product changes are required.

Required profile

• Strong experience analyzing and troubleshooting REST/SOAP APIs, webhooks, XML/JSON data and OAuth.
• Hands‑on experience configuring integrations within platforms such as Workday, Salesforce, Dayforce, iCIMS, Paylocity, ADP, Bullhorn and Lever.
• Understanding of data mapping, multi‑tenant environments, parent‑subsidiary structures and dynamic cost‑allocation logic.
• Proven ability to produce technical SOWs, workflow diagrams and project documentation.
• Excellent written and verbal communication skills for translating technical requirements to business stakeholders.

Required skills

• REST and SOAP API integration
• Webhooks, XML, JSON, OAuth authentication
• Workday, Salesforce, Dayforce, iCIMS, Paylocity, ADP, Bullhorn, Lever
• Data mapping and field configuration
• Jira ticketing and workflow management

What we offer

• Inclusive, innovative culture with opportunities for professional growth.
• Flexibility to work remotely from any location.
• Fast‑paced environment with continuous learning and career advancement.