Assistant Hotel Manager – Hotel Icefiord, Ilulissat

About the role

Hotel Icefiord in Ilulissat, Greenland, is looking for an Assistant Hotel Manager who will take responsibility for daily operations and strengthen cooperation across the hotel's departments. You will hold day-to-day leadership of the reception and work closely with the director, department managers and the team so that guests and employees benefit.

Key responsibilities

• Oversee daily operations, coordinate efforts and follow up on agreements
• Lead the reception in close collaboration with the reception supervisor and develop good routines and a high service level
• Support cooperation between reception, restaurant, kitchen and housekeeping
• Be visible and approachable, look after staff well-being and help resolve conflicts
• Set clear expectations, support colleagues and contribute to a culture where everyone takes responsibility
• Contribute to sound operations, including understanding the hotel's finances and resource use
• Help recruit, introduce and train new staff
• Act as a close partner to the director on daily operations and practical solutions

Required profile

• Experience managing people and daily operations, preferably in hospitality, catering, tourism or services
• Experience leading young people and colleagues with different backgrounds
• Good economic understanding and interest in staffing, resources and workflows
• Structured, keeps an overview and follows up despite many tasks at once
• English and Danish spoken, written and understood; Greenlandic is a plus

Required skills

• Experience with hotel systems
• Familiarity with IT-based work tools

What we offer

• A central management position at a well-known hotel in beautiful surroundings
• A round-trip flight to Ilulissat (from Greenland or Denmark)
• A staff package with help with accommodation and meals
• Staff discounts on accommodation, experiences and restaurant visits at sister companies
• Pay according to qualifications