Kundebetjener med betalt uddannelse

About the role

Join SISA Pension as a Customer Service Representative and start a career that includes a paid four‑year training programme, trips to Copenhagen and a strong, informal community in Nuuk.

Key responsibilities

• Advise members on pension and insurance matters.
• Provide telephone and written customer service.
• Process applications and administrative tasks.
• Create and amend pension and insurance schemes.
• Handle payouts and insurance cases.
• Collaborate with employers and partners.
• Develop and improve internal work processes.
• Other duties related to customer support and service improvement.

Required profile

• Fluent in Greenlandic and Danish; English is a plus.
• Curious, self‑motivated and able to work independently and responsibly.
• Strong desire to help people and deliver good service.
• Positive contributor to a small, inter‑dependent team.
• Office or relevant administrative education is advantageous, but not mandatory.

What we offer

• A paid training programme covering pension and insurance topics.
• Opportunities to travel to Copenhagen for specialist instruction.
• Professional development within a supportive, close‑knit team.
• Competitive salary after qualification.
• No housing provided as part of the package.