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Skills
Experience
Waitress
Galamoro Restaurant and Grills
2024-05 - 2025-11
Welcomed and attended to guests in a professional and friendly manner, taking food and beverage orders accurately and delivering them promptly. Ensured tables and dining areas were clean, organized and presentable, supporting high customer satisfaction. Collaborated with kitchen staff to guarantee timely and quality service delivery. Handled customer inquiries, complaints and special requests effectively, and assisted with stock count, requisition and service‑related operations when required.
Tour and Travel Operations Assistant
Lake Nakuru National Park
2023-09 - 2023-12
Ensured the safety and well‑being of guests during park activities and guided tourists through attractions, providing detailed information. Assisted in planning and coordinating tours to optimize guest satisfaction and promoted repeat visits. Handled emergencies efficiently to minimize disruption to the guest experience. Maintained high customer service standards throughout all interactions.
Languages
Kiswahili and English
intermediate
Last updated: for 2 timer siden